Payment & Security Policy
Payment Methods & Security Policy
At oonokagu, ensuring a seamless and secure shopping environment is our highest priority. All transactions on our store are securely processed in Euros (€).
1. Accepted Payment Methods
We accept a wide range of safe and trusted payment options for our Nordic customers:
- Credit / Debit Cards: Visa, MasterCard, American Express, Maestro.
- Digital Wallets: Apple Pay, Google Pay, Shop Pay.
2. Currency & Pricing Transparency
Our official primary store currency is Euro (€). All product prices, shipping fees, and taxes are displayed clearly in Euros at checkout. If your card account is denominated in a local currency (DKK, SEK, NOK), your issuing bank will automatically convert the transaction amount at their standard exchange rate.
3. Payment Security & SSL Encryption
Our store is hosted on Shopify and certified Level 1 PCI-DSS compliant. Your full credit card details are encrypted and never stored on our servers.
4. Fraud Prevention
To protect our customers, all orders undergo automated security checks. Orders flagged for suspicious activity may require brief verification before dispatch from our Japan warehouse.
5. Payment Support
If you encounter any payment errors or need assistance completing your order, please contact our support team at support@oonokagu.com.